PUBLIC OFFER

on the provision of access to information (methodological) materials in electronic form

Kyrgyz Republic, city of Bishkek. Version dated 25 August 2026

This offer constitutes a proposal by Individual Entrepreneur Nataliia Viktorovna Pichugova (TIN 13007197650032, OKPO 32852517, registration number 004-2024-169-1874, date of state registration 21 May 2024, registering authority — the State Tax Service Office for the Pervomaisky District of Bishkek, address: 2-ya Cherepki St. 22, Pervomaisky District, Bishkek, Kyrgyz Republic) (hereinafter — the “Contractor”) to conclude with any interested natural person, individual entrepreneur or legal entity (hereinafter — the “Customer”) a contract on the provision of access to information materials in electronic form and on the grant of the right to use them (hereinafter — the “Contract”) on the terms set out below.
In accordance with Articles 396, 398 and 399 of the Civil Code of the Kyrgyz Republic, and Articles 9–12 of the Law of the Kyrgyz Republic “On Electronic Commerce” No. 154 of 22 December 2021, this proposal constitutes a public offer (hereinafter — the “Offer”) and is published on the Internet at: https://tochka-pro.com/
Before making payment the Customer must read the Offer in full. Payment constitutes full and unconditional acceptance of all its terms.
1. TERMS AND DEFINITIONS
1.1. The following terms are used in the Offer:
·       Site — the website at https://tochka-pro.com/ used by the Contractor to publish information, accept orders and deliver the Materials.
·       Personal Account — the restricted section of the Site (https://tochka-pro.com/members/login) to which the Customer obtains access upon placing an order and in which Download Links for paid Materials are published.
·       Materials (Information Materials) — information and methodological materials in electronic form (digital content), the composition of which is set out in the description on the Site, including: an explanatory note, a calendar and thematic plan, lesson scripts and outlines, layouts of teaching aids, worksheets, cards and posters, equipment lists, and other text, graphic, audio and video files. The Materials are delivered exclusively in electronic form (as files) and are not supplied in printed (hard copy) form.
·       Programme — a set of Materials on a particular topic compiled by the Contractor and published on the Site under a separate name and at a separate price.
·       Demo Material — a Material (including a complete lesson script) provided by the Contractor free of charge for review purposes prior to purchase.
·       Download Link — a hyperlink published by the Contractor in the Customer's Personal Account and/or sent to the e-mail address specified by the Customer, by following which the Customer obtains the files of the paid Materials.
·       Rate (Price) — the price of a Programme or an individual set of Materials as stated on the Site.
·       Promo Code — an alphanumeric code granting the Customer a discount on the terms determined by the Contractor.
·       Software — the set of programs enabling the operation of computers, smartphones and other devices and the performance of user tasks with their help.
·       Order — the Customer's intention, placed on the Site, to purchase Materials in the selected scope.
1.2. A person who accepts the Offer acquires all the rights and obligations of the Customer provided for by the Offer.
1.3. Acceptance confirms the Customer's full and unconditional agreement to the terms of the Offer and that those terms are accepted without reservations or limitations.
1.4. By accepting the Offer the Customer confirms that the Contract is performed remotely using Software and the Internet and that this method of obtaining the Materials fully corresponds to the Customer's capabilities.
2. SUBJECT MATTER OF THE CONTRACT
2.1. The Contractor undertakes to provide the Customer with access to the Materials selected and paid for by the Customer by publishing a Download Link in the Customer's Personal Account, and to grant a non-exclusive right to use the Materials to the extent set out in Section 5 of the Offer; the Customer undertakes to pay for them in the amount and in the manner provided for in Section 4 of the Offer.
2.2. The Materials are a digital product (digital content). The Customer downloads the files of the Materials to their own device, arranges for their storage, and prints, independently and at their own expense, those Materials whose use presupposes printing. The Contractor supplies print-ready layouts and does not provide printing or delivery services.
2.3. The Offer does not cover: webinars, seminars, introductory and training events held live, in-person and online classes, consultations, supervision, methodological support, or the provision of educational services under educational programmes subject to licensing under the legislation of the Kyrgyz Republic. Where the Contractor holds such events, they are organised under separate contracts or offers, or free of charge, and are not governed by this Offer.
2.4. The composition, purpose, scope and price of each Programme are set out in its description on the Site. In compliance with Articles 7–9 of the Law of the Kyrgyz Republic “On Consumer Rights Protection” No. 90 of 10 December 1997 and Article 5 of the Law of the Kyrgyz Republic “On Electronic Commerce” No. 154 of 22 December 2021, the Contractor publishes on the Site the necessary and accurate information about itself and about the Materials. The Customer confirms that prior to payment they reviewed the description and that the information provided was sufficient to make an informed choice of Materials.
2.5. Prior to payment the Customer may obtain, free of charge, the Demo Material published on the Site and assess the structure, scope and level of detail of the Materials. Obtaining the Demo Material is a right and not an obligation of the Customer.
2.6. The Contractor may engage third parties to perform the Contract without obtaining the Customer's further consent.
2.7. The Offer does not provide for the drawing up and signing of an acceptance act. The Contractor's obligations shall be deemed performed in full, to the proper standard and on time, and the Materials shall be deemed accepted by the Customer, if within 3 (three) calendar days of the moment specified in clause 6.1 of the Offer the Customer has not sent a reasoned objection to the Contractor's e-mail address.
3. ACCEPTANCE OF THE OFFER AND DELIVERY OF THE MATERIALS
3.1. Acceptance of the Offer consists in payment for the Materials on the Site, via a hyperlink sent by the Contractor to the Customer, or on the basis of an invoice issued by the Contractor. Acceptance means the conclusion of the Contract on the terms of the Offer; the Contract is deemed concluded from the moment the Contractor receives the acceptance (Article 394 of the Civil Code of the Kyrgyz Republic).
3.2. When placing an Order the Customer provides their name, e-mail address and telephone number. The Customer must provide accurate and correct data; the risk of the consequences of providing inaccurate data is borne by the Customer.
3.3. Where payment is made by bank card on the Site, the Download Link is published in the Customer's Personal Account immediately after the payment is confirmed by the payment system (acquiring bank). Where payment is made by invoice (for organisations and individual entrepreneurs), the Download Link is published no later than 1 (one) business day from the date the funds are credited to the Contractor's account.
3.4. The Contractor may additionally send the Download Link to the e-mail address specified by the Customer when placing the Order. Sending the Link by e-mail is an additional, not a mandatory, method of delivering the Materials.
3.5. The Download Link is retained in the Customer's Personal Account for at least 6 (six) months from the date of its publication. The Customer is advised to download and save the files of the Materials to their own device immediately after obtaining access. After that period the Contractor may, but is not obliged to, restore access at the Customer's request.
3.6. In the event of technical difficulties in downloading the files, the Customer must contact the Contractor's technical support by telephone at +996 505 186-212, by e-mail at info@tochka-pro.com, or via a messenger using the contacts published on the Site, describing the step at which the problem arose. The Contractor undertakes to provide the Customer with access to the paid Materials, including by sending the files by another available means.
3.7. Technical difficulties in downloading the Materials which can be resolved under clause 3.6 of the Offer do not constitute a defect in the Materials.
3.8. The Contractor is not liable for the Customer's failure to obtain access to the Materials for reasons attributable to the Customer, including an incorrect e-mail address, the operation of spam filters, restrictions on the side of the Customer's provider or mail service, the absence or poor quality of the Internet connection, or a malfunction of the Customer's device.
4. PRICE AND PAYMENT PROCEDURE
4.1. The Materials are supplied on the basis of 100% (one hundred per cent) advance payment.
4.2. The price of the Materials is stated on the Site in US dollars (USD). Payment is made by bank transfer in US dollars to the Contractor's account specified in Section 13 of the Offer or, by agreement of the Parties, in Kyrgyz som at the official accounting rate of the National Bank of the Kyrgyz Republic in effect on the date of payment. Settlements are made in compliance with Article 307 of the Civil Code of the Kyrgyz Republic and the currency legislation of the Kyrgyz Republic.
4.3. The Contractor may unilaterally change the Rates at any time. A change of Rates does not apply to Orders paid for before the change takes effect.
4.4. The Contractor may offer discounts, Promo Codes and special offers, including those limited in duration and by category of persons. The terms, amount and validity period of a discount are communicated to the Customer when it is granted, including through the Contractor's official channels in messengers and social networks.
4.5. A Promo Code is applied by the Customer before payment is made. After the Order has been paid for, no recalculation of the price is made on account of a Promo Code held by the Customer or a subsequent reduction of the Rate. Discounts and Promo Codes are not cumulative unless expressly stated otherwise by the Contractor.
4.6. To pay on behalf of a legal entity or individual entrepreneur, the Customer sends its details to info@tochka-pro.com or via a messenger using the contacts published on the Site. The Contractor issues an invoice and, on request, executes a contract in the form of a single document and provides the documents required by the legislation of the Kyrgyz Republic. Where the Parties have signed a separate contract, its terms prevail over the terms of the Offer.
4.7. The date of payment is the date the funds are credited to the Contractor's account.
4.8. Fees charged by banks, payment systems and other intermediaries on making a payment or refunding funds are borne by the Customer and are not included in the refunded amount.
4.9. The Customer is solely responsible for any tax obligations arising for the Customer in connection with the purchase of the Materials under the legislation of the Customer's state of residence.
5. COPYRIGHT AND EXCLUSIVE RIGHTS IN THE MATERIALS
5.1. All Materials published on the Site and delivered to the Customer are objects of copyright — works created by the creative labour of Nataliia Viktorovna Pichugova. The author of the Materials is Nataliia Viktorovna Pichugova; the exclusive (economic) right in the Materials belongs in full to the Contractor (Articles 6, 7, 9, 15 and 16 of the Law of the Kyrgyz Republic “On Copyright and Related Rights” No. 6 of 14 January 1998).
5.2. Legal protection extends to the Materials as a whole and to any part of them, including: the texts of explanatory notes, calendar and thematic plans, lesson scripts and outlines; the methodological structure and sequence of lessons; the wording of tasks, questions and teacher's lines; layouts of teaching aids, worksheets, cards and posters; illustrations, diagrams, tables and design elements; the names of Programmes, trade designations, logos and other symbols of the Contractor; and audio and video files forming part of the Materials. Copyright arises by virtue of the creation of the work and requires no registration or other formality.
5.3. Payment for the Materials and obtaining access to them do not transfer to the Customer the exclusive right in the Materials or any part of them. Transfer of title to a copy of a work (a file) does not transfer the exclusive right. The Customer is granted solely a non-exclusive right to use the Materials within the limits set out in this Section.
5.4. From the moment specified in clause 6.1 of the Offer, the Contractor grants the Customer a non-exclusive right to use the paid Materials throughout the world for the term of the exclusive right. The consideration for that grant is the price of the Materials paid by the Customer. No separate licence (author's) agreement in the form of a single document is required; the Parties acknowledge that acceptance of the Offer constitutes the conclusion of a licence agreement in written form on the terms of this Section (Articles 30, 31, 31-1 and 32 of the Law of the Kyrgyz Republic “On Copyright and Related Rights” No. 6 of 14 January 1998).
5.5. Within the limits of the right granted, the Customer may:
5.5.1. Reproduce the Materials — download and store the files on their own devices and in private closed-access cloud storage, and create backup copies.
5.5.2. Print the Materials independently and at their own expense in the quantity required for their own lessons, and repeat printing at any time.
5.5.3. Use the Materials in lessons with children conducted by the Customer's own teaching staff, including on a paid basis, within the Customer's own activity.
5.5.4. Adapt the content of lessons to the particular features of their group, provided that the adapted Materials are used only within the Customer's own activity and are not transferred to third parties. The exclusive right in the adapted Materials (derivative work) remains with the Contractor.
5.6. The right of use is granted exclusively for the use of the Materials in the own activity of the Customer — the single natural person, individual entrepreneur or legal entity that paid for the Materials. Use of the Materials by other persons, including persons belonging to the same network, group of companies or franchise system as the Customer, and the transfer of the Materials to other legal entities, separate subdivisions and locations, requires the acquisition of a separate right of use.
5.7. The Customer is prohibited from performing the following acts in respect of the Materials, in whole or in any part, in modified or unmodified form, whether for consideration or free of charge, without the Contractor's prior written consent:
5.7.1. Transferring, alienating, selling, reselling, gifting, exchanging, lending or leasing the Materials or access to them to third parties, or contributing them to property or share capital.
5.7.2. Publishing the Materials on any websites, including the Customer's own websites, on marketplaces and trading platforms, in online shops, on digital goods platforms, in online course services, in file-sharing services, torrent trackers, public cloud storage, social networks, messengers, channels, chats and closed communities.
5.7.3. Making the Materials available to the public, publishing, distributing, broadcasting or publicly displaying them, or granting access to them to an indeterminate range of persons.
5.7.4. Providing third parties with Personal Account login credentials or a Download Link, or otherwise enabling third parties to access the Materials.
5.7.5. Using the Materials, in whole or in part, to create the Customer's own information, training, methodological, consulting, franchise or other products, courses, webinars, manuals and programmes intended for transfer or sale to third parties.
5.7.6. Producing a print run of the Materials for distribution or sale to third parties.
5.7.7. Removing, concealing or altering copyright notices, attribution and the Contractor's name, logos, watermarks and other markings, or circumventing or disabling technical protection measures applied by the Contractor.
5.7.8. Passing the Materials off as the Customer's own development, naming themselves or third parties as the author, depositing the Materials, or registering them or the designations contained in them in their own name or in the name of third parties as intellectual property.
5.7.9. Using the Materials to train artificial intelligence or machine learning systems, or transferring them to such systems for subsequent reproduction or adaptation.
5.8. When referring to the Materials publicly, including for advertising and informational purposes, the Customer shall credit the author and rightholder — Nataliia Viktorovna Pichugova. The use of the names of the Programmes, the Contractor's trade marks and corporate symbols in the Customer's advertising, signage, domain names and other designations is permitted only with the Contractor's prior written consent.
5.9. The terms of this Section apply in full to Demo Materials and other materials received by the Customer from the Contractor free of charge.
5.10. The Contractor may apply technical protection measures to the Materials, including watermarks and individual file markings enabling the Customer to whom they were delivered to be identified. The presence of such marking in a copy of the Materials found in the public domain or held by a third party shall be treated by the Parties as evidence of an infringement by the relevant Customer.
5.11. The Customer shall be liable for infringement of the Contractor's copyright and exclusive rights under the legislation of the Kyrgyz Republic — civil liability (Articles 48 and 49 of the Law of the Kyrgyz Republic “On Copyright and Related Rights” No. 6 of 14 January 1998), as well as administrative and criminal liability (including Article 204 of the Criminal Code of the Kyrgyz Republic No. 127 of 28 October 2021).
5.12. Where an infringement is established, the Contractor may, at its discretion, require the Customer to: compensate the losses caused, including lost profit; or pay the compensation provided for by Article 49 of the Law of the Kyrgyz Republic “On Copyright and Related Rights” No. 6 of 14 January 1998 in an amount determined by the court; or pay the contractual penalty provided for in clause 5.13 of the Offer.
5.13. For each instance of breach of clause 5.7 of the Offer the Customer undertakes, at the Contractor's demand, to pay a penalty of USD 5,000 (five thousand US dollars), payable in Kyrgyz som at the official accounting rate of the National Bank of the Kyrgyz Republic on the date of payment. The agreement on the penalty is concluded in written form by acceptance of the Offer (Article 322 of the Civil Code of the Kyrgyz Republic). The penalty is payable within 10 (ten) calendar days of receipt of the Contractor's demand. Each instance of transferring the Materials to a particular person and each instance of publishing the Materials on a particular Internet resource shall be treated as separate instances of breach. The Parties acknowledge that the amount of the penalty is proportionate to the consequences of the breach; the court retains the power provided for by Article 323 of the Civil Code of the Kyrgyz Republic.
5.14. In addition to recovering compensation or a penalty, the Contractor may: require the Customer to cease the infringement, delete the Materials from all resources and devices and provide written confirmation of deletion within no more than 3 (three) calendar days of receipt of the demand; unilaterally terminate the Customer's access to the Personal Account and the Materials and terminate the Contract without refunding the amounts paid; apply to the administrators of Internet resources, hosting providers, marketplaces and competent public authorities to have unlawfully published Materials blocked and removed; and bring proceedings before a court.
5.15. An infringement may be recorded by the Contractor by any lawful means, including screenshots, screen recordings, web page inspection reports and notarial evidence inspection protocols. The Contractor's costs of recording the infringement, including notarial and legal costs, shall be reimbursed by the Customer.
5.16. The Customer shall notify the Contractor without delay of any facts of unlawful use of the Materials by third parties which come to their knowledge, and of any loss of the Materials or unauthorised access to them.

5.17. The terms of this Section are of unlimited duration and survive the termination of the Contract, the Customer's withdrawal from the Contract and/or any refund to the Customer.

6. MOMENT OF ACQUISITION OF THE MATERIALS. REFUND TERMS AND PROCEDURE
6.1. The Contractor's obligation to deliver the Materials shall be deemed duly and fully performed at the moment the Contractor publishes the Download Link for the paid Materials in the Customer's Personal Account (or sends such Link to the Customer's e-mail address, whichever occurs first). From that moment the Materials are deemed acquired by the Customer and the right of use is deemed granted.
6.2. The moment specified in clause 6.1 of the Offer occurs irrespective of whether the Customer followed the Download Link, whether they downloaded the files of the Materials, and to what extent they reviewed and used them.
6.3. When placing an Order the Customer expressly consents to being granted access to the Materials immediately after payment and confirms that they have been informed of the nature of the digital product: once access to the files has been granted, the Materials cannot be returned to the Contractor in a manner that deprives the Customer of the ability to continue using them. From the moment specified in clause 6.1 of the Offer, unilateral withdrawal by the Customer from the Contract does not give rise to a refund, save in the cases set out in clauses 6.5–6.7 of the Offer.
6.4. Until the moment specified in clause 6.1 of the Offer, the Customer may withdraw from the Contract and request a refund of the amounts paid. In that case the refund is made less the costs actually incurred by the Contractor, including bank and payment system fees.
6.5. Refunds are made in the cases provided for by the Offer and by the legislation of the Kyrgyz Republic, including: where the Contractor is unable to provide access to the paid Materials; where the Materials delivered are of inadequate quality or do not correspond to their description on the Site; and where the Customer was given inaccurate or incomplete information about the Materials (Article 11 of the Law of the Kyrgyz Republic “On Consumer Rights Protection” No. 90 of 10 December 1997).
6.6. The terms of the Offer do not limit the rights of a consumer Customer under the legislation of the Kyrgyz Republic. Terms which impair the consumer's position as compared with the legislation of the Kyrgyz Republic are invalid (Article 15 of the Law of the Kyrgyz Republic “On Consumer Rights Protection” No. 90 of 10 December 1997); in such case the provisions of the legislation apply.
6.7. No refund is made on the grounds that the Materials do not meet the Customer's subjective expectations, that the Customer lacks the free time or opportunity to use the Materials, or that the Customer has not achieved a desired organisational, pedagogical or economic result. The Customer confirms that prior to payment they had the opportunity to review the description of the composition of the Materials on the Site and to obtain the Demo Material free of charge.
6.8. A refund request shall be sent by the Customer to info@tochka-pro.com as a scanned copy signed by the Customer. The request shall state: the Customer's full name (or company name), the date and amount of the payment, the e-mail address given when placing the Order, the grounds for the refund and bank details. If the Customer considers the ground for the refund to be improper performance of the Contract by the Contractor, the Customer shall attach the relevant evidence to the request.
6.9. Where grounds exist, the refund is made to the bank details from which the payment was made, including by reversing the transaction, within 10 (ten) calendar days of receipt of the Customer's request. The date of the refund is the date the funds are debited from the Contractor's account. The time taken to credit the funds to the Customer's account is determined by the terms of the Customer's bank.
6.10. Where the Customer's claims relate only to part of the Materials paid for, the Parties may agree on a partial refund, less the price of the part of the Materials in respect of which no claims are made.
6.11. Where the Customer's refund request is granted, access to the relevant Materials is terminated within 1 (one) calendar day, the right of use provided for in Section 5 of the Offer ceases, and the Customer shall delete all copies of the Materials previously obtained.
7. RIGHTS AND OBLIGATIONS OF THE PARTIES
7.1. The Contractor shall: provide the Customer with access to the Materials in the scope corresponding to the paid Order within the time limits set out in clause 3.3 of the Offer; remedy technical problems caused by the improper functioning of the Contractor's Software; publish on the Site accurate information about itself and about the Materials in accordance with Article 5 of the Law of the Kyrgyz Republic “On Electronic Commerce” No. 154 of 22 December 2021; comply with the requirements of the legislation of the Kyrgyz Republic on the processing and protection of personal data; and maintain the confidentiality of information received from the Customer.
7.2. The Contractor may: engage third parties to perform the Contract; at any time amend and supplement the terms of the Offer, the composition and price of the Materials, or withdraw the Offer — amended terms take effect from the date of their publication on the Site and do not apply to Orders paid for earlier; suspend or terminate the Customer's access to the Personal Account and the Materials without a refund where the Customer breaches clause 5.7 of the Offer; and amend, update and supplement the Materials, it being understood that providing Customers who have already purchased Materials with access to updated versions is a right and not an obligation of the Contractor.
7.3. The Customer shall: read the Offer in full before making payment; provide accurate data when placing an Order and keep them up to date; pay for the Materials in full and on time; independently ensure the availability of the equipment, Software and Internet access required to download, view and print the Materials; comply with the terms of use of the Materials set out in Section 5 of the Offer; and not disclose Personal Account login credentials to third parties — all actions performed in the Customer's Personal Account shall be deemed performed by the Customer.
7.4. The Customer may: obtain access to the paid Materials in full and use them on the terms of Section 5 of the Offer; receive complete and accurate information about the Materials (Article 7 of the Law of the Kyrgyz Republic “On Electronic Commerce” No. 154 of 22 December 2021, Articles 7–9 of the Law of the Kyrgyz Republic “On Consumer Rights Protection” No. 90 of 10 December 1997); and contact the Contractor's technical support using the contacts published on the Site.
8. LIABILITY OF THE PARTIES
8.1. The Materials are informational and methodological in nature. Decisions taken on the basis of the information provided are within the Customer's exclusive competence; the Customer assumes responsibility and the risks associated with the use of the Materials.
8.2. The Contractor does not guarantee that the Customer will achieve any organisational, pedagogical or economic results, as these depend on the Customer's own actions and on circumstances beyond the Contractor's control.
8.3. The Customer is solely responsible for ensuring that its activity complies with the legislation of the state in which it is carried out, including requirements applicable to educational activity, to the protection of children's life and health, and to the safety of the equipment used.
8.4. The Customer is responsible for the use by third parties of information and Materials delivered to the Customer by the Contractor.
8.5. The Contractor is not liable for the quality of the Internet connection, data transmission errors, data corruption, or errors or delays in display arising through no fault of the Contractor, nor for the Customer's inability to use the Site due to disruptions to communication lines, equipment failures, or technical failures of computer systems, servers, providers and Software arising through no fault of the Contractor.
8.6. The Contractor's aggregate liability under the Contract is limited to the amount actually paid by the Customer for the Materials to which the dispute relates, except where the legislation of the Kyrgyz Republic provides otherwise.
8.7. In all matters not governed by the Offer, the Parties shall be liable in accordance with the legislation of the Kyrgyz Republic.
9. FORCE MAJEURE
9.1. The Parties are released from liability for partial or total failure to perform their obligations where such failure is the direct result of force majeure circumstances arising after the conclusion of the Contract: fire, flood, hurricane, earthquake, the imposition by public authorities of restrictions on the activity of either Party, and other similar circumstances which the Parties could neither foresee nor prevent by reasonable measures.
9.2. Within 3 (three) calendar days of such circumstances arising, the Contractor shall notify the Customer by publishing information on the Site and/or by e-mail to the address given by the Customer, and the Customer shall notify the Contractor by e-mail to the address stated in the Contractor's details.
9.3. A Party which fails to notify the other Party of its inability to perform its obligations loses the right to rely on such inability.
9.4. The Customer's lack of free time on any grounds, being on holiday or on a business trip, failure to pay for Internet access, or a malfunction of the means of accessing the Internet do not constitute force majeure.
10. DISPUTE RESOLUTION
10.1. The Contract is governed by the substantive law of the Kyrgyz Republic. All disputes and disagreements shall be resolved by the Parties through negotiations and, failing agreement, before the courts in accordance with the legislation of the Kyrgyz Republic at the Contractor's location, unless a different jurisdiction is established by mandatory provisions of law (including consumer protection law).
10.2. The pre-action complaint procedure is mandatory. Complaints shall be sent: to the Contractor — to the e-mail address stated in Section 13 of the Offer; to the Customer — to the e-mail address given by the Customer when placing the Order. A complaint shall be examined within 10 (ten) calendar days of its receipt.
10.3. Complaints, applications, acts and agreements may be signed by the Parties by exchanging scanned signed copies by e-mail. The Parties acknowledge that information and documents transmitted in this way have legal force and are equivalent to documents on paper (Articles 11 and 12 of the Law of the Kyrgyz Republic “On Electronic Commerce” No. 154 of 22 December 2021).
11. PERSONAL DATA
11.1. The Customer consents to the Contractor processing their personal data in accordance with the Privacy Policy published on the Site and Chapter 11 of the Digital Code of the Kyrgyz Republic No. 178 of 31 July 2025.
11.2. Personal data are processed for the purposes of concluding and performing the Contract and for the other purposes and on the terms set out in the Privacy Policy.
11.3. Advertising and informational messages are sent to the Customer on the basis of a separate consent, the form of which is published on the Site. The Customer may opt out of receiving them at any time.
11.4. The Customer may withdraw consent to the processing of personal data at any time by sending a notice to the Contractor's e-mail address. Withdrawal of consent does not terminate the processing of personal data necessary for the performance of the concluded Contract or for compliance with obligations established by the legislation of the Kyrgyz Republic.
12. FINAL PROVISIONS
12.1. The Contract enters into force upon acceptance of the Offer and remains in force until the Parties have fully performed their obligations. The terms of Section 5 of the Offer are of unlimited duration and survive termination of the Contract.
12.2. The current version of the Offer is published on the Site. The version of the Offer in force on the date of acceptance applies to the relations between the Parties.
12.3. Answers to frequently asked questions, descriptions of Programmes and other information materials published on the Site are for reference only. In the event of any inconsistency between them and the terms of the Offer, the terms of the Offer prevail.
12.4. This document is an English translation prepared for the convenience of Customers. The Offer is drawn up in Russian; in the event of any discrepancy between the English and Russian versions, the Russian version shall prevail. At the Customer's request, information about the Contractor and the Materials is also provided in the state (Kyrgyz) language.
12.5. In all matters not governed by the Offer, the Parties shall be guided by the legislation of the Kyrgyz Republic.
13. DETAILS OF THE CONTRACTOR

Item

Details

Name

Individual Entrepreneur Nataliia Viktorovna Pichugova

TIN (INN)

13007197650032

OKPO

32852517

Registration number

004-2024-169-1874

Date of state registration

21 May 2024

Registering authority

the State Tax Service Office for the Pervomaisky District of Bishkek

Address

2-ya Cherepki St. 22, Pervomaisky District, Bishkek, Kyrgyz Republic

Bank

CJSC Kyrgyz Investment and Credit Bank (KICB), Bishkek, Kyrgyz Republic

SWIFT

KICBKG22

Account

1285330002069604 (USD)

Correspondent bank No. 1

CitiBank NA, New York, USA, SWIFT: CITIUS33, KICB account: 36479471

Correspondent bank No. 2

JSC Halyk Bank, Almaty, Kazakhstan, SWIFT: HSBKKZKX, KICB account: KZ196010011000002714 (intermediary bank: The Bank of New York Mellon, New York, USA, SWIFT: IRVTUS3N)

E-mail

info@tochka-pro.com

Telephone

+996 505 186-212

Website

https://tochka-pro.com/

 
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