Annex No. 3 to the Privacy Policy
COOKIE POLICY
on the processing of cookies (hereinafter — the “Cookie Policy”)
Version dated 25 August 2026, Kyrgyz Republic, Bishkek
1. GENERAL PROVISIONS1.1. The Cookie Policy has been drawn up in accordance with Chapter 11 “Processing of Personal Data” (Articles 77–91) of the Digital Code of the Kyrgyz Republic No. 178 of 31 July 2025 and sets out the types and purposes of cookie processing and the procedure for managing, blocking and deleting cookies in relation to the Site https://tochka-pro.com/ owned by Individual Entrepreneur Nataliia Viktorovna Pichugova (hereinafter — the “Record Owner”, the “Operator”).
1.2. Cookies are small pieces of data (including text files) sent by the Site server and stored on the User's device, which the browser sends back to the server when Site pages are requested. Cookies enable the Site to function correctly, remember the User's settings and collect visit statistics.
1.3. Cookies and Site usage data are collected for the purposes of: ensuring the operability and security of the Site, saving user settings, improving the Site's functionality, measuring and analysing traffic, personalising content, configuring and assessing the effectiveness of advertising, promoting the Site on the Internet, and making the Site easier to use.
1.4. The data collected are used only to the extent necessary to achieve those purposes. Some of these data may constitute personal data where they allow the User to be identified directly or indirectly; in that case processing is carried out on the terms of the Privacy Policy.
2. LEGAL BASIS AND OBTAINING CONSENT2.1. Strictly necessary (technical) cookies are processed on the basis of the Record Owner's legitimate interest in ensuring the operability and security of the Site (Article 79 of the Digital Code of the KR), since the Site cannot function properly without them.
2.2. Analytical, functional and marketing cookies are processed on the basis of the User's consent. To inform the User and obtain such consent, a pop-up notice (banner) on the use of cookies is displayed on the User's first visit to the Site. Consent is expressed by an affirmative action — clicking the relevant button in the banner. Such consent is freely given, specific, informed and conscious (Article 79(2)–(6) of the Digital Code of the KR).
2.3. The User may refuse optional cookies or withdraw consent previously given at any time — through the cookie settings on the Site, through browser settings, or by sending a request to info@tochka-pro.com. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
3. TYPES AND CATEGORIES OF COOKIES3.1. By retention period, cookies are divided into session cookies — which operate from the moment the User enters the Site until the browser is closed, after which they are deleted automatically — and persistent cookies, which are stored on the device between browser sessions for a period depending on their purpose.
3.2. By purpose, the following categories of cookies are used on the Site:
Category | Purpose | Legal basis | Indicative retention period |
Strictly necessary (technical) | Operation of the Site, log-in to the personal account, saving the contents of the cart and the order, security and fraud prevention, saving the User's choice in the cookie banner | Legitimate interest of the Record Owner | From the browser session up to 12 months |
Functional | Saving user settings and preferences (language, region, previously completed form fields) | Consent of the User | Up to 12 months |
Analytical (statistical) | Collection of anonymised visit statistics: number and sources of visits, pages viewed, visit duration, device and browser type | Consent of the User | Up to 24 months |
Marketing (advertising) | Assessing the effectiveness of advertising campaigns, limiting the frequency of impressions, displaying relevant advertising on third-party platforms | Consent of the User | Up to 24 months |
3.3. For visit statistics the Record Owner uses the Yandex Metrica web analytics service provided by Yandex LLC (PSRN 1027700229193, TIN 7736207543, registered address: 16 Lva Tolstogo St., Moscow, 119021, Russian Federation). The service uses the data collected to track and study the use of the Site, prepare reports on its activity and share them with other Yandex services. Information collected: cookies and usage data. The service's privacy policy is available at: https://yandex.ru/legal/confidential/.
3.4. Data collected by the Yandex Metrica counter (usage data): IP address; URLs of the pages on which visitors begin and end their visit; page referrer; page title; browser and its version; operating system and its version; device and software data; time zone; browser language; information on the geographical distribution of visitors.
3.5. List of cookies set by the Yandex Metrica service:
Name | Type | Retention period | Description | Domain |
_ym_metrika_enabled | Analytical | 60 minutes | Checks whether other Metrica cookies are set correctly | Domain on which the counter is installed |
_ym_isad | Analytical | 2 days | Used to determine whether the visitor uses an ad blocker | Domain on which the counter is installed |
_ym_uid | Analytical | 1 year | Allows visitors to be distinguished | Domain on which the counter is installed |
_ym_d | Analytical | 1 year | Stores the date of the visitor's first visit to the Site | Domain on which the counter is installed |
_ym_ucs | Analytical | 1 year | Source for _ym_uid; appears where server-side cookie re-issuance is configured | Domain on which the counter is installed |
_ym_debug | Technical | For the duration of the visit | Indicator that debug mode is enabled | Domain on which the counter is installed |
_ym_visorc_* | Analytical | 30 minutes | Used for the correct operation of Session Replay (Webvisor) | Domain on which the counter is installed |
_ym_hostIndex | Analytical | 1 day | Allows the number of requests to be limited | Domain on which the counter is installed |
_ym_sup_debug | Technical | 1 day | Used by the Metrica counter debugger | Domain on which the counter is installed |
gdpr / is_gdpr / is_gdpr_b | Technical | Up to 2 years | Allows visitors within the scope of the General Data Protection Regulation (GDPR) to be distinguished | Counter domain and Yandex Metrica domains |
yabs-sid | Technical | For the browser session | Visit identifier | Yandex Metrica domains |
i / yandexuid / yuidss | Technical | 1 year (longer in some countries) | Allow visitors to be distinguished | Yandex Metrica domains |
ymex | Analytical | 1 year | Stores auxiliary information for Metrica: identifier creation times and alternative values | Yandex Metrica domains |
usst | Analytical | 1 year | Stores auxiliary information for synchronising visitor identifiers across Yandex domains | Yandex Metrica domains |
3.6. The User may opt out of sending data to Yandex Metrica by installing the Yandex Metrica Blocker or by selecting the appropriate browser settings. Further information on deleting and blocking Yandex cookies: https://yandex.ru/support/browser/ru/personal-data-protection/cookies.
3.7. The Record Owner does not use cookies to take decisions in respect of the User producing legal effects based solely on automated processing.
4. THIRD PARTIES AND EMBEDDED CONTENT4.1. Certain Site functions are provided by third-party services (Yandex Metrica, payment service, mailing service, video hosting services, social networks and messengers). Such services may set their own cookies and independently determine the purposes and means of processing them.
4.2. The User may encounter embedded content or be redirected to third-party sites. The Record Owner does not control the setting of cookies by third-party sites and embedded content, even where the User is redirected from the Site, and recommends that the User review the policies of such resources.
4.3. As Yandex Metrica and certain other third-party services are located outside the Kyrgyz Republic, the processing of data collected through cookies may involve a cross-border transfer on the terms of Article 89 of the Digital Code of the Kyrgyz Republic and Section 9 of the Privacy Policy.
5. MANAGING, BLOCKING AND DELETING COOKIES5.1. The User may restrict the use of cookies or prohibit them entirely. Most browsers provide built-in tools for managing cookies, including managing their retention period and deleting previously stored files; third-party extensions (plug-ins) offer similar options.
5.2. The Record Owner processes data about the User collected through cookies only where this is permitted by the User's browser settings (cookie storage and JavaScript enabled).
5.3. Restricting or disabling cookies may limit the functionality of the Site or prevent it from working correctly, including making it impossible to log in to the personal account and place an order.
5.4. Acquiring a new device, installing or updating a browser, or clearing browser data may also delete previously stored cookies.
5.5. Instructions on managing cookies in popular browsers:
Browser | Link to instructions |
Microsoft Edge | https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09 |
Google Chrome | https://support.google.com/chrome/answer/95647 |
Mozilla Firefox | https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox |
Safari (macOS, iOS, iPadOS) | https://support.apple.com/en-us/guide/safari/sfri11471/mac |
Opera | https://help.opera.com/en/latest/web-preferences/ |
5.6. Further information on cookies and how to manage them is available at http://aboutcookies.org, http://youronlinechoices.eu (for users located in the European Union) and http://aboutads.info (for users located in the United States).
6. FINAL PROVISIONS6.1. The Cookie Policy is an annex to the Privacy Policy and applies together with it. Terms not defined in the Cookie Policy have the meaning given to them in the Privacy Policy and the legislation of the Kyrgyz Republic.
6.2. Where the composition or use of cookies changes, the Cookie Policy will be amended accordingly and published on the Site with an indication of the publication date.
6.3. Questions and suggestions concerning the Cookie Policy should be sent to info@tochka-pro.com.
6.4. This document is an English translation prepared for the convenience of users. The Cookie Policy is drawn up in Russian; in the event of any discrepancy between the English and Russian versions, the Russian version shall prevail.
DETAILSItem | Details |
Name | Individual Entrepreneur Nataliia Viktorovna Pichugova |
TIN (INN) | 13007197650032 |
OKPO | 32852517 |
Registration number | 004-2024-169-1874 |
Date of state registration | 21 May 2024 |
Registering authority | the State Tax Service Office for the Pervomaisky District of Bishkek |
Address | 2-ya Cherepki St. 22, Pervomaisky District, Bishkek, Kyrgyz Republic |
E-mail | info@tochka-pro.com |
Telephone | +996 505 186-212 |
Website | https://tochka-pro.com/ |